Your Rights

To be informed of your rights and responsibilities.

To recommend changes in rights, responsibilities, ethical issues and policies.

To be treated with respect, dignity, consideration, and not be discriminated against on the basis of race, age, gender, gender expression, sexual orientation, religion, ethnic background, handicap, or ability to pay.

To be protected from abuse, neglect, and exploitation.

To have an interpreter, if needed.

To not perform work or service that is assigned to staff.

To know the cost of service, source of reimbursement, any limitations on duration of services, and the amount of co-pays.

To know you can change plans, after an appeal, and/or dis-enroll from TennCare at any time.