Crisis Services

The Mobile Crisis Team responds to calls and referrals 24 hours a day, 7 days a week for five local counties – Anderson, Roane, Morgan, Campbell and Scott.  The team is available to any individual who is experiencing a mental health emergency and in need of assistance.  Mobile Crisis is designed to help those that are at imminent risk of harm to themselves or someone else, such as being suicidal or homicidal or so impaired that there are safety concerns.

The staff in Mobile Crisis are well-trained individuals who will see the person in a variety of settings, such as the home, in the hospital and even in jails when need be.  The goal is provide comprehensive assessments to assure that the person is referred to the appropriate level of care from outpatient services up to hospitalization.  Staff are now able to see clients via telehealth services to decrease the time to assessment when possible.  The team will try to find the least restrictive treatment environment available to manage a person’s needs.

If the situation ends up being non-emergent, the team can still provide other referral options to assist the individual.

Mobile Crisis can be reached any time of the day at 865-481-6175 or 1-800-870-5481.