Ridgeview is a pioneer in the implementation of the telemedicine program in responding to acute psychiatric emergencies. We were the first in the state of Tennessee and one of the few in the nation to offer emergency assessments via confidential web conferencing equipment. The benefit of this program is the quick turnaround for crisis intervention for emergency rooms and hospitals. Prior to the introduction of this telehealth technology, the time required to reach remote, rural areas presented unnecessary delays to timely access to quality mental health care. The telehealth technology opens up new avenues for timely access to care across Ridgeview's continuum of services, and we are excited about the growing potential to harness this technology for promoting hope, healing, and recovery to those we serve.
For an initial face to face screening with a counselor to determine individual needs, call (865) 482-1076.