INFORMATION ABOUT ACCESSING YOUR MENTAL HEALTH CARE DURING ONGOING CORONAVIRUS OUTBREAK: Coronavirus 2019 (COVID-19) is a respiratory illness that can spread from person to person. As we continue to learn more, our response will continue to evolve. All Ridgeview facility locations are being maintained per CDC guidelines. Ridgeview has experience in providing mental health care and treatment by way of telehealth connectivity. If you are a current patient/client of Ridgeview and interested in continuing your care and treatment from home, please contact us by calling 865-482-1076.

During periods of heightened stress and anxiety around your overall health, please know our full continuum of services remain available to you. 

Ridgeview understands the need for ongoing accessibility to services and the importance of meeting people where they are by offering timely access to care and treatment.

Ridgeview offers Same Day Access intake assessments through our Open Access Hours at most clinic locations. This means that you are able to walk in today and be seen for an initial intake appointment to begin services at Ridgeview.  The Open Access Hours listed below allow you to begin your care today without the delay of scheduling or a waitlist:

  • Anderson County, 240 West Tyrone Road, Oak Ridge, TN 37830: 8:30 - 10:30 Monday through Friday and recently introduced evening hours from 4:30 p.m. - 5:30 p.m. on Wednesday only
  • Campbell County, 110 N Tennessee Ave, LaFollette, TN 37766: 8:30 - 10:00 Monday through Friday
  • Roane County, 307 Devonia Street, Harriman, TN 37748: 8:30 - 9:30 Monday through Friday and evening hours from 4:30 p.m. - 5:30 p.m. on Wednesday only
  • Scott County, 133 West 2nd Avenue, Oneida, TN 37841: 9:00 - 10:00 Monday through Friday

To schedule an intake at our Morgan County clinic locale, please contact 1-800-834-4178.

*Regular business hours for all clinic locations remain 8:00 a.m. - 5:00 p.m., Monday through Friday

Frequently Asked Questions related to SDA access and the intake process can be found here.


The mental health impact of COVID-19 will persist longer than the physical virus.  Consider the anxiety, trauma, and depression caused by job loss, isolation, seclusion, and the unpredictability about the virus that threatens the life and safety of individuals and their family members.  Here are additional mental health resources that are available to you:

Text “TN” to 741741 to reach the Crisis Text Line and to immediately be connected to a trained crisis counselor 24/7.  Click this link to learn about the Crisis Text Line  

  1. The Suicide Prevention Lifeline number is 800-273-8255.  If preferred, you can go to the website and participate in a chat feature.
  2. Go HERE for free, anonymous, evidence-based screenings for anxiety, depression, trauma, etc.  Parents can take a screening to determine if their children are showing symptoms of depression or anxiety. The back-end of the screenings provides local resources and do-it-yourself exercises to help.
  3. Mental Health America proudly started Mental Health Month in May 1949.  Annually, we provide helpful resources to promote May as mental health month.  We hope you'll find these resources to be helpful:  It includes some COVID-19 bonus materials.